Everything You Want to Know About RPA and AI Under 3 Minutes


Let’s start with the basic-


In simple words, RPA or Robotic Business Automation is the process of automating different business operations using software robots to minimize human interference and increase efficiency.

AI or Artificial Intelligence is a branch of computer science that build intelligent machines that act and think like a human being. In other words, it can also be defined as the simulation of human intelligence by machines.

The definition of both RPA and AI may seem quite easy to you, but developing systems using them is no child’s play.

Key difference between AI and RPA

Both RPA and AI work like hand in glove; however, both are different in many perspectives. Check out the table below to know the differences between the two in detail:

Robotic Process Automation Artificial Intelligence
1.      It’s a software robot that imitates human actions. For example- payroll processing or shifting data from one device to another. 1.      It is an imitation of human intelligence by machines. For example- recognizing an image or resolving a problem.
2.      RPA is concerned with doing as it focuses on the processes. In short, it is process-driven. 2.  AI is associated with thinking and learning as it is data-driven or data-centric.
3.      RPA is efficient at handling and performing repetitive and rules-based tasks. 3. With AI, you can augment automation with intelligence as it meant for imitating human judgment along with behavior compliment.
4.      Robotic Process Automation leverages structural inputs and logics that are pre-defined. 4. Artificial Intelligence uses unstructured inputs and creates its own logic to process it.

Benefits or Advantages of AI and RPA

Robotic Process Automation Artificial Intelligence
1.      RPA reduces cost and increases productivity 1.      AI gives software the ability to think and take decisions that improves the efficiency of work.
2.      It’s a non-invasive technology that offers perfect consistency and accuracy each time and every time. 2. The technology reduces the chance of human error in work.
3.      RPA improves operational quality by completing hours of work in minimal time. 3. AI-powered robots can take risks on the behalf of humans.
4.      The technology improves the quality of work, and hence, helps in achieving the highest rate of customer satisfaction. 4.AI-enabled systems or chatbots can improve interaction and communication by taking decisions smartly and quickly.

Robotic Process Automation and Artificial Intelligence app development benefits may vary depending on the usage of the technology in various domains.

How do RPA and AI work together?

Robotic Process Automation and Artificial Intelligence work together to improve and advance your processes, services, and other aspects that can help you take your business to the next level. Don’t believe us? Well, go through the below-given information to know how both the technologies work hand-in-hand:

RPA is capable of doing repetitive, non-value added, and rule-based tasks with instructions explicitly coded. It, however, doesn’t have the capability to think. On the other hand, artificial technology is capable of executing tasks on its own, as it can think and make decisions like human beings. Now, consider the first technology as your hand and the second as your brain; so, using both RPA and AI together would serve as a virtual employee for your business.

In other words, you just have to sit back and relax while AI along with RPA will get the desired job done for your business. It would be no wrong to say that using them both together is the best way to bring efficiency without spending huge on recruiting additional workforce. AI can enhance the RPA output by integrating cognitive ability into it. To understand better, let’s take an example of the resume screening process performed by the HR department.

For instance, a company has ten different job openings for which hundreds of candidates have submitted their resume. Now, the HR team has to screen each of the resume manually to verify if their experience matches the job description or the requirement of the profile. Just think how much time would it take; obviously, hours or even days.

AI and RPA, working together, can improve the screening process by refining the resumes and finding it a fit or not, depending on the profile’s requirement. In short, RPA can help in data collection and AI in processing that data just like a human being but with great accuracy and in less time.


Now you must be having a fair idea of the potential, capability, advantages, and working of the Robotic Process Automation and Artificial Intelligence technology. If you still have doubt on how it can benefit your business, then reach out to a RPA or AI specialist or AI app development company.