Malwarebytes Unable To Start

Malwarebytes Unable To Connect The Service

Computers and laptops have been one of the major gadgets that are used by everyone nowadays. So, your device has a tendency of a malware attack with regular usage. So to erase such issues, Malwarebytes is a top cybersecurity provider, often relying on it for a virus or malware attack. One of the recurring issues involves Malwarebytes Unable to Start the Service.

Therefore, in this article, we are going to describe the problem with the solution. So we recommend you to follow the entire article and proceed with the solution until you find an accurate way to resolve the Malwarebytes Unable to Start issue as soon as possible.

Causes of Malwarebytes Unable To Connect The Service

To combat infections caused by malicious applications, Malwarebytes Anti-Malware (MBAM) is a tool that you can easily download from the Internet. Generally, you are going to get the equipment in two versions. One is the free version and the other one is the paid version. However, to have knowledge of the software you can use the available version which will help you in handling the threat.

While there are many cons that users often complain about, one problem that arises is equipment malfunctions. Basically, when someone ticks the symbol, the circle starts turning and after a while, an error message appears, “Unable to connect to service”. Thus in the next paragraph, we are going to describe some of the best methods to fix the issue.

Process To Fix When Malwarebytes Unable To Start

Here are four possible solutions that will help you out in such cases. Also, these fixes are proven to be the most successful ones. Thus follow the fixes get your device free from each and every difficulty.

Fix #1: Examine And Find Whether Something Is Wrong With Malwarebytes Software

This specific message signifies that the software is facing problems communicating with some particular services. Malwarebytes functions via the service it installs to the computer. Though, you can turn on the service easily if it is turned off. In order to turn the service, follow the steps mentioned below:

  • Tap on the Start menu that is situated at the bottom left part of the page in order to access the list of the services running on the Windows PC. Subsequently, click on the search bar and type in “services.msc”. Open the primary outcome by working it as an administrator.
  • If you want to fix the services in an organized form and Malwarebyte service, tap on the Name column.
  • Tap on the Properties by right-clicking the Name column. Find if any other settings have been allowed by finding the Startup type option and change it to Automatic.
  • Make certain that you begin by agreeing on the Start option until its status switches to “Running.” Follow this simple method if the service is not running.

Outgrowth That Might happen While Performing Method 1

While doing the process above, you might come across some difficulty and you may receive the subsequent error message once you tap on the Start option:

“Windows could not begin the Security Center service on Local Computer. Error 1079: The account designated for this service differs from the account specified for other services operating in a similar process.”

If this type of message is irritating you then attempt the following steps to fix and resolve the issue. Initially, in order to inaugurate the Malwarebytes software, follow the steps from 1 to 4 from the fix above. Now, hit on the Browser button by navigating the Log On tab. Type in the computer’s name below the “Enter the object name to choose” box and tap on  Check Names and wait for the name to become authenticated. Afterward, type in the administrator password in the Password box. Shut the entire windows by clicking the OK option. Finally, tap the Start option by navigating back to the  Malwarebytes’ properties.

Examine whether the problem exists by rebooting the computer. We wish it must work if the problem is connected to the service being stopped.

Fix #2: Reinstall Malwarebytes

According to different users, it has been seen that reinstalling Malwarebytes has fixed the issues permanently. Thus, we advise you to try the method as it may work if the first one fails. Although some users buy the Premium version of the tool, yet it gets quite hard for them to retrieve the Activation ID and Key. Thus in such circumstances, there are some other ways if you are not getting the page from where you download the tool. Thus in order to find, do follow the instructions below:

  • In the search bar enter “Regedit” from where you must be able to find after you tap on the Start menu.
  • Depending on the architecture of the computer, use one of the locations under to retrieve the ID and the key.

Location for Windows x86 32-Bit

HKEY_LOCAL_MACHINE\SOFTWARE\Malwarebytes’ Anti-Malware

Location for Windows x64 64-Bit

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Malwarebytes’ Anti-Malware

Fix #3: Antivirus Issues

Every antivirus is designed to work well with other tools and programs installed in the system. Similarly, the Malwarebytes was designed. However, after having comprehensive research on the problem it has been seen that the  Malwarebytes Anti-Malware “Unable to Connect the Service” may be due to your antivirus software itself.

  • In the past, according to numerous users, there was no comparable worry while they were using similar antivirus along with MBAM. Moreover, they say that the problem is most possibly created by a single version of Malwarebytes.
  • Thus, in such circumstance waiting for a new patch or hotfix is the top solution available that will further take care of the problem.

There are also numerous other alternatives that you can try if you are in a need to use Malwarebytes instantly, in case it is unable to connect.

Fix #4: In Safe Mode, Uninstall MBAM

During the regular startup, if you are anyhow Malwarebytes Unable to Start and uninstall the MBAM properly, then decide and restart the device in Safe Mode and then uninstall it. Thus follow the below commands in order to execute the action appropriately.

In the Search, the box enters “MSConfig” and subsequently navigates through the Boot tab. Examine the box next to the Safe boot option in the boot tab. Now, tap on the radio button that is next to the Minimal option. Restart the PC by clicking on the  OK and verify the similar. You will find that the device begins running in safe mode. From the Start menu, tap on the gear icon and open the Settings option and navigate to Apps. Tap on the Uninstall option once you find MBAM on the list of installed apps. Now, disable the Safe boot option by opening the MSConfig again. Finally, from the site, reinstall and download the newest version of the MBAM.


We wish that after implementing the above-mentioned steps you would have fixed  Malwarebytes unable to connect the service issue. However, if you have further queries, then don’t hesitate to get in touch with proficient experts at Malware Customer support who will help you with the most suitable solutions whenever need.

Recent Articles

Related Stories